Terms and Conditions
1. Introduction
Welcome to Product Search Spider ("we", "our", or "us"). By using our services, you agree to comply with and be bound by the following terms and conditions. These terms outline the process and expectations for ordering products through our dropshipping service. Please read them carefully. If you do not agree with these terms, you should not use our services.
2. How Our Service Works
Product Search Spider operates as a dropshipping service. This means that we do not keep products in stock. Instead, once you place an order by providing your shipping address via Messenger, we will send you an invoice for the total amount. Upon receipt of payment, we will order the product directly from a third-party supplier and have it shipped to your specified address.
3. Order Process
- To place an order, you must contact us via Messenger and provide your full name, shipping address, and contact information.
- After receiving your details, we will send you a PayPal invoice for the product(s) you wish to purchase. This invoice will also accept credit and debit card payments through PayPal.
- Once the invoice is paid in full, we will proceed to order the product from our supplier. By making a payment, you confirm your acceptance of these terms and conditions.
4. Payment Terms
- All payments must be made in full before we process your order.
- Payments are processed via PayPal, which accepts credit and debit cards.
- Prices are subject to change without notice. The price at the time of your payment will be the final price.
5. Shipping and Delivery
- Shipping times vary depending on the supplier and your location. We will provide an estimated delivery time upon ordering, but we cannot guarantee exact delivery dates.
- Product Search Spider is not responsible for any delays caused by shipping carriers or customs processes.
- Any customs duties, taxes, or additional fees required by your country are your responsibility.
6. Returns and Refunds
- Returns must be requested within 30 days of the purchase date.
- To initiate a return, please contact us either via Messenger or by email at productsearchspider@gmail.com.
- Returns must be sent to our designated return address, which will be provided to you upon request.
- A refund will be issued once the returned product has arrived at our address and has been inspected.
- We will cover the cost of return shipping if the reason for return is valid (e.g., the product is defective, damaged, or not as described).
7. Product Availability
- We strive to keep our product listings up-to-date. However, due to the nature of dropshipping, product availability is subject to change.
- If a product you ordered is out of stock or unavailable, we will notify you and provide an option to either wait for the product to be restocked, choose an alternative product, or receive a refund.
8. Limitation of Liability
- Product Search Spider is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our service, including but not limited to product damage, loss, or delay.
- Our liability is limited to the amount paid for the product(s) purchased.
9. Privacy Policy
- We collect your personal information (such as name, address, and contact details) solely for the purpose of processing your order.
- Your information will not be shared with third parties except as necessary to complete your order (e.g., with suppliers and shipping companies).
10. Changes to Terms and Conditions
- Product Search Spider reserves the right to change or update these terms and conditions at any time without prior notice. Any changes will be posted on our website, and it is your responsibility to review these terms periodically.
11. Governing Law
These terms and conditions are governed by the applicable laws. By using our service, you agree to comply with these laws.
12. Contact Information
If you have any questions or concerns regarding these terms and conditions, please contact us at productsearchspider@gmail.com or call us at 0491 674 525.